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Shipping Policy

  • We refund or exchange products for unto 7 days of the date of purchase if the item is faulty or incorrect (all refunds will be issued excluding shipping charges).
  • Terms of return or exchange: 
    • We must be contacted within 7 days from the date of purchase and obtain a RAN (Return Authorisation Number) from us. 
    • All goods must be returned in the same condition that they were received with all components and accessories in their original packaging. 
    • Any products damaged because of negligence, misuse or incorrect use (or incorrect installation) will not be accepted. 
    • All original paperwork including original invoice must be returned with the goods.
    • For any queries regarding returns or exchanges please contact us on (02) 9499 9646 or through the Contact us form. 
    • All returns can be processed by contacting us on (02) 9499 9646 or by filling out the returns form bellow