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Terms And Conditions

Same Day Dispatch :

All orders placed before 12pm AEST will be dispatched on the same day (Excluding weekends & Public Holidays and are subjective to availability of stock). 

All orders can be collected in-store.

Please note orders during peak season may experience some unexpected delays (Peak season is from October to January). 

Delivery Charge:

All delivery charges are calculated on the bases of area.

Secure & Reliable Shipping:

All products are shipped via couriers please, and on dispatch a tracking number is issued which is sent to you via the email address provided (must be a valid email), allowing you to track your purchase. 

Accepting of Goods :

A signature is required to accept the goods at the customer end, and if no one is home a letter will be left in the letter box with further collection information. 

Delivery Timings:

Bellow are the estimated delivery times provided by the carrier.

Same day within the same city. 

  • 1-2 days interstate
  • 1-2 days services for west-coast-East-coast 
  • Rural and remote areas may take longer delivery times.
  • Drive In Pool and Spa Warehouse is not responsible for any delay or changes in times by the carrier.

Other Terms:

  • Please note dispatch of goods requires a full payment in advance. 
  • Customers must make sure delivery address is correct when placing an order (no order will be re-sent at our expense should the address provided be incorrect).
  • Any unclaimed goods returned to us will incur an additional charge for re-delivering. 
  • Carriers may change at our discretion and you will be advised should that happen.